PETALING JAYA: Auto-pay machines are spitting out the newly-minted coins issued by Bank Negara, frustrating consumers who need to pay for their parking tickets.
PR consultant K.D. Rajah, 45, said he tried to use the coins to pay for parking at a shopping mall but was upset when the machine kept rejecting the smaller new coins.
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| Wong highlighting the fact existing auto-pay machines have not been configured to accept the newly minted coins. |
“It was quite a hassle because I had to look for enough old coins to pay for my parking ticket,” he said.
Secondary school teacher Lee Poh Hui, 26, said parking fee machines need to be updated to accept the new coins that are already in circulation.
“The new 50 sen and 20 sen coins are so different from the old ones. It is no surprise that the parking machines won’t accept them.
“Furthermore, the new 50 sen and 20 sen coins look so similar,” she said, adding that she could not use her new coins to pay for her parking token.
Bank executive Apple Wong, 25, was annoyed when she could not pay for parking at an auto-pay machine and had to ask around for change.
“There should at least be a notice at the machines informing people that they don’t accept new coins,” she said.